At Natural Mind Therapy, we respect your privacy and are committed to safeguarding the personal information you share with us. This policy outlines how we collect, use, and protect your personal data in line with Australian privacy laws.

1. Collection of Personal Information

We collect personal information necessary to provide you with quality therapeutic services. This includes, but is not limited to, your name, contact details, relevant medical or psychological history, and any other information pertinent to your care.

2. Purpose of Collection

The personal information we gather is used to deliver therapeutic services, coordinate care, and maintain necessary records. It also allows us to stay in contact with you about appointments and practice updates.

3. Consent and Confidentiality

We will only collect, use, or disclose your personal information with your consent, unless required or permitted by law. Your confidentiality is of utmost importance to us, and we take all reasonable steps to keep your information secure.

4. Use and Disclosure

Your information is only used for the purpose for which it was collected or for related purposes that you would reasonably expect. We may share information with other healthcare providers involved in your care, but only with your consent.

5. Security of Personal Information

We take all reasonable measures to ensure the security of your personal data, both physical and electronic. This includes using secure systems and regularly updating our security practices.

6. Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. To make such requests, please contact us directly.

7. Data Retention

We retain your personal information for as long as it is needed to provide services and comply with legal requirements. Once it is no longer required, we ensure that your information is securely destroyed or anonymized.

8. Complaints

If you have concerns about how your privacy has been handled, please contact us to discuss your concerns. We are committed to resolving any issues in a timely and respectful manner.

9. Updates to This Policy

Our Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review our policy regularly.

For further information, or to discuss any aspect of our privacy policy, please contact:

Mind in Mind Therapy
andrew@naturalmindtherapy.com